Privacy policy

This policy describes what personal data MCcopado collects, how we use it, and how you can exercise your rights of access, rectification, and deletion.

1. Data we collect

• Account: email, name, country, language, preferred currency.
• Payments: transaction history (we do not store card details; external payment gateways).
• Site usage: PostHog events (clicks, navigation) subject to cookie consent.
• Errors: Sentry receives stack traces without personally identifiable data.

2. How we use your data

• To operate the platform and process your orders.
• To calculate affiliate commissions and seller payouts.
• To send transactional emails (verification, recovery, receipts).
• To improve the product through aggregated analytics.

3. Cookies and tracking

We use essential cookies (session, authentication, language) and optional analytics cookies (PostHog) that load only after your explicit consent. You can change your choice at any time from the banner.

4. Your rights

You may request access, rectification, portability, or deletion of your data by writing to [email protected]. We respond within 30 days.

5. Third parties

• Payment processors (PayPhone, Mercado Pago).
• Cloudinary (image storage).
• Resend (transactional emails).
• Sentry, PostHog, Better Stack (observability).
• Cloudflare (CDN, security).

6. Retention

We keep account data for as long as the account remains active, and transaction data for 5 years in accordance with tax and accounting obligations.

7. Contact

MCcopado · Ecuador · [email protected]